How do I route my un-routable orders to ShipStation?
Last updated over 7 years ago
If you ship from multiple warehouses and you oversell a given SKU, Zentail will not know which warehouse to route that order to. As a result, the order will receive an automated alert and end up in your Needs Attention section.
You have the ability to automatically route un-routable orders to a specific warehouse. This ensures your orders end up in ShipStation or the Need To Ship section of Zentail's label generator. Here's how:
You have the ability to automatically route un-routable orders to a specific warehouse. This ensures your orders end up in ShipStation or the Need To Ship section of Zentail's label generator. Here's how:
- Go to your Account Settings page => Scroll down to the Company section.
- In the Default Warehouse section => Click the dropdown and select the warehouse you want to route un-routable orders to.
- Click the UPDATE button.
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