We get this error from Jet for the following most common reasons:
- when you initially push a new SKU it may not be recognized until all product data is "ingested" by Walmart.
- there are special characters in your Title, Description, or Bullets which are not accepted by Jet.
- there is not enough data provided by Zentail for the SKU to be accepted by Jet.
- The shipping or package weight is missing
To identify affected SKUs and resolve the error for each:
- Go to your Listing Errors page
- Select Walmart from the "All Sources" dropdown.
- Click the SKU value in the SKU column to open up a Catalog browser tab for that SKU.
- Review the data in Zentail to make sure everything is okay
- You can also download a product listing report for Walmart or this error type by click Download View
If the issue persists, please contact us via the in-app message feature or support@zentail.com.