Currently you need to refund directly on Amazon, eBay, Shopify, Bigcommerce. You can refund in Zentail for Jet, Walmart.
Directly on Channel
- Amazon
- eBay
- Shopify
- Bigcommerce
*Refunds made in Zentail for the above channels will not be issued twice, this is simply for accounting purposes in Zentail.
In Zentail
- Jet
- Jet does not show status changes, i.e. it may not change from refund requested to refund completed after the refund is processed.
- Walmart