Webroot is known for its fast, cloud-based antivirus and internet security solutions. If you’ve already purchased a Webroot subscription and want to download it again—either on a new device or after reinstalling your operating system—this step-by-step guide will help you complete the process smoothly and efficiently.
Step 1: Gather Your Webroot Information
Before downloading Webroot, ensure you have the following details:
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Registered email address used to create your Webroot account
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Product keycode, a 20-character alphanumeric code provided at the time of purchase
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Stable internet connection
- The device you want to install Webroot on (Windows, Mac, or mobile)
If you purchased Webroot from a retail store or third-party seller, your keycode may be on the card or email receipt.
Step 2: Sign In to Your Webroot Account
To begin the download process, visit the official Webroot website and sign in to your account using your registered email and password.
- Go to the Webroot homepage.
- Click on the “My Account” or “Sign In” link.
- Enter your credentials to access the dashboard.
If you haven’t created an account yet, click on “Create Account” and register using the same email you used during the purchase. You’ll need your keycode during the registration process.
Step 3: Locate Your Product and Start the Download
Once logged in:
- Navigate to the subscriptions or products section in your account dashboard.
- Look for your active Webroot product subscription.
- Click the Download or Install button next to your product.
This will initiate the download of the Webroot installer specific to your operating system (Windows or macOS).
Step 4: Install Webroot on Your Device
After downloading the installer:
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Locate the downloaded file, usually in your “Downloads” folder.
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Double-click the setup file (e.g., wsainstall.exe on Windows) to launch the installation.
- When prompted, enter your 20-character keycode.
- Follow the on-screen instructions to complete the installation.
Webroot is lightweight, so installation typically completes in a few minutes. Once installed, the software will automatically connect to the cloud and begin its first scan.
Step 5: Activate Webroot Using Your Keycode
During or after installation, the software will ask for your keycode to activate the subscription.
- Input your keycode exactly as provided (including hyphens, if any).
- Click “Activate” or “Continue” to finalize the setup.
Once activation is complete, your device will be protected under your existing subscription.
Step 6: Install Webroot on Additional Devices (If Applicable)
If your Webroot subscription allows protection on multiple devices, repeat the download and installation steps on your other devices. Use the same account and keycode for each one.
You can also send installation instructions to other devices via email from your Webroot dashboard.
Step 7: Keep Webroot Updated
Webroot’s cloud-based engine updates automatically, but it’s still good practice to check that:
- The software is set to update automatically
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Scheduled scans are enabled
- The subscription is active and not expired
You can verify these settings by opening the Webroot application and navigating to the settings or main dashboard.
Troubleshooting Tip
If you're unable to download or install Webroot:
- Double-check that your keycode hasn’t expired or been used on too many devices
- Ensure no conflicting antivirus software is installed
- Restart your device and try again
For persistent issues, use Webroot’s official support page to submit a help request.
Conclusion
Re-downloading Webroot after purchase is a straightforward process when you have your account credentials and keycode ready. Whether you're switching devices or reinstalling the software, following the steps outlined above ensures you stay protected without having to repurchase the software. Webroot’s flexible account management and fast installation make it easy to maintain security across all your devices.