Why was I charged a foreign transaction fee?

Last updated about 5 years ago

Psychological Flexibility Pty Ltd has partnered with Psychwire Pty Limited located in  Australia to produce and distribute their online courses and for this reason, your transaction has been processed in Australia. A foreign transaction fee may have been charged by your issuing bank for this reason.  

Unfortunately we cannot  provide any details on the amount of the fee and whether it will be applied as this fee is NOT charged by Psychwire . The vast majority of our international sales have not incurred a fee at all, with a very small percentage receiving a minor charge. 

Psychwire Pty Ltd does not hold responsibility for this charge and if you are charged a foreign transaction fee, please contact your bank directly.