All our videos are available in High Definition. To adjust the quality of the video (and therefore the amount of bandwidth needed to play it smoothly), just click the gear icon on the video player itself and choose a lower quality setting.

If you’re still having trouble then upgrade your browser. The program is best supported by Google Chrome, which can be downloaded here: https://www.google.com/chrome/

 

If this doesn't work, then please reset your internet connection. This should clear any network issues that might have crept in over time.

 

If the issue persists, please contact our customer support team at: support@psychwire.org