Support Asset Name Active From Expiry Date Contract Value Contract Type Contracts Vendors Contract Term Customer Customer Operations Customer SDM Customer Technical Contact Name | Phone | Email End Customer Primary SDC Primary SDM SLA
Full HMS and Parts Support.
Semi-annual Preventive Maintenance
SLA Summary - 24x7x4H-ORT-PL

CK200142600205,CK200142600338 03-01-2023  01:00 12-31-2025  23:00 Hardware Maintenance Services (Full) ITSM Philippines Definite Kyndryl PH Mervin Martinez Zai Garcera Zai Garcera | Zai.Garcera1@kyndryl.com Bank of the Philippine Islands Marisol Josef Gerardo Torio 24x7/4H-ORT-PL